- ONLINE TESTING
Versant is a one-of-a-kind spoken language test that uses patented, computer-based technology to provide a measure of language proficiency that's as reliable as most human-rated tests. Versant enables you to ensure applicants and employees have the level of spoken language skills necessary to correctly assess a situation or understand a problem and give your customers a great experience.
Versant is a great tool for evaluating applicants who will have frequent contact with customers, including:
Use the Versant English Test understand how an individual’s oral language proficiency may affect their ability to communicate successfully in business or professional environments.
The Versant English Test can be administered anytime, anywhere, and provides scores almost instantly. Tests are delivered over the telephone and scored by computer. The test takes only 15 minutes to complete.
A test-taker makes a phone call, interacts with the computer over the phone, and then hangs up when finished. Our patented testing system then analyses the test-taker responses and returns a score, all within a matter of minutes. Administrators may then access the test results via the internet.
No software to buy – test-takers simply need a test paper and standard telephone.
For each test, an individual Score Report is generated. Every Versant Score Report will contain an Overall Score and four subscores.
The Overall Score represents the ability to understand spoken English and speak it intelligibly at a native conversational pace on everyday topics. Scores are based on a weighted combination of four diagnostic subscores.
The following products are not available on the TalentLens online platform. To purchase these products please contact our clients services team on 1800 080 405 (Australia) or 0800 452 585 (NZ) or email firstname.lastname@example.org
Form a great “all-in-one” assessment for hiring English-proficient customer service agents.